LONE, R. A.; BHAT, M. A. The Role of Customer Satisfaction as a Mediator Between Product Quality and Customer Loyalty . International Journal of Management and Development Studies , [S. l.], v. 12, n. 06, p. 13–31, 2023. DOI: 10.53983/ijmds.v12n06.002. Disponível em: https://old.ijmds.in/index.php/ijmds/article/view/536. Acesso em: 4 apr. 2026.