SHAH, P.; PATEL, D. Balanced Scorecard Implementation: A Systematic Literature Review and Thematic Analysis. International Journal of Management and Development Studies , [S. l.], v. 11, n. 09, p. 33–45, 2022. DOI: 10.53983/ijmds.v11n09.004. Disponível em: https://old.ijmds.in/index.php/ijmds/article/view/819. Acesso em: 4 apr. 2026.