Dimensions of Emotional Intelligence of Employees at Workplace
DOI:
https://doi.org/10.53983/ijmds.v3i9.108Keywords:
Emotional Intelligence, self-awareness, self-motivation, empathy, social skills and self-managementAbstract
Emotional Intelligence (EI) is a capacity of understanding emotions and accurately perceiving other’s emotions in workplace. This research paper deals with dimensions of EI of employees in their workplace. Age, religion, caste, educational background, level of experience, income and family size are independent variables and self-management, self-motivation, self-awareness, empathy and social skills are dependent variables of the study. A sample of 104 middle and top management employees from the study area was taken up for the present study. Seven hypotheses have been formulated and examined, by using ANOVA. The hypotheses related findings shows that there are no significant variance among caste and family size and there are significant variance among age, religion, educational qualification, level of experience and income of the respondents and their overall EI of this study. The results indicate that dimensions of EI like Self-Management, Self-Motivation, Self-Awareness, Empathy and Social skills are playing an important role in the organizational success. As young, the employees would be more energetic, get interested in doing work and they can stay form long hours to do the work for organizational success and easily perceive emotions of themselves and other employees.