Work Exhaustion and its Impact on Employees’ Organisational Commitment: Study of IT professionals

Abstract

IT sector is one of the biggest sectors in our country and professionals in this field face challenges related to nature of their job and work demands. In order to fulfil these demands, they often get exhausted with their work which leads to decreased performance, effort, satisfaction, morale and commitment. Employees feel dis-associated with their work and tend to detach themselves from work and organisation. Current study determines the factors that contribute to work exhaustion the most and the impact of work exhaustion on the organisational commitment of employees in IT sector. This exploratory and causal study is conducted on a sample of 100 IT professionals. Data analysis was done using Microsoft Excel and SPSS and results showed that majority of IT professionals’ have high levels of exhaustion due to over demanding job expectations, lack of recognition and rewards and organisation’s structure. The correlation between work exhaustion and commitment was negative which means that due to increased work exhaustion, the level of commitment of employees falls down and the strength of this negative relation was strongest between work exhaustion and affective commitment which means that when the employees gets exhausted, they no longer desire to be in the organisation.