A study on Higher Levels of Employee Engagement Through Key Performance Indicators in Healthcare Sector
DOI:
https://doi.org/10.53983/ijmds.v14n3.002Keywords:
Employee Engagement, key performance indicators, HR Analytics, Healthcare, Management, performance measurementAbstract
This study investigates how Key Performance Indicators (KPIs) influence employee engagement within the healthcare sector, with a particular focus on Health care sector Employee engagement is a crucial driver of organizational performance, influencing factors like job satisfaction, retention, and overall productivity. Through a quantitative approach using structured data analysis, the study evaluates how well-defined KPIs—such as workplace satisfaction, performance feedback, and opportunities for growth—impact engagement levels. The findings indicate that when KPIs are realistic, strategically aligned, and effectively communicated, they serve as powerful motivators for employees. Positive correlations between engagement and key factors such as job satisfaction and career development highlight the value of data-driven performance metrics. This research offers practical insights for healthcare institutions aiming to foster a more motivated and committed workforce through structured KPI management.
Downloads
References
Kahn, W. A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. Academy of Management Journal, 33(4), 692-724.
Gallup. (2004). The Gallup Q12 Employee Engagement Survey. Gallup Inc.
Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268-279.
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619.
Shuck, B., & Reio, T. G. (2011). The employee engagement landscape and HRD: How do we link theory and scholarship to current practice? Advances in Developing Human Resources, 13(4), 419-428.
Lockwood, N. R. (2007). Leveraging employee engagement for competitive advantage: HR’s strategic role. HR Magazine, 52(3), 1-11.
G. Kamal and Kumar, T. Hemanth and Susmitha, K., Linkage of Indian Equity Market with Developed Economies Equity Markets (September 14, 2022). Available at SSRN: https://ssrn.com/abstract=4218617 or http://dx.doi.org/10.2139/ssrn.4218617.
Madhavi’s et.al, “The Grit to Great: Transformation from wantrepreneurs to entrepreneurs: A study with reference to women entrepreneurs in Krishna district, Andhra Pradesh, India” in Academy of Marketing Studies Journal (ABDC B), ISSN: 1528-2678, Vol. 26(S4), April 2022, Pg.No.1-10.
Hemanth Kumar T et al., “The role of organizational citizenship behavior as an intervening variable in the relationship between employee engagement and gig workers’ productivity in India” in Organizational Psychology (Scopus Indexed), 2023, Vol.13, No.4, p.183-198. DOI: 10.17323/2312-5942-2023-13-4-183-198.
T.S. Leelavti et al., “Fostering Ethical Decision – Making Skills in Pharmaceutical Education: Vital for future Pharmacists” in Indian Journal of Pharmaceutical Education and Research (SCI), Vol.59 (2), March 2025. DOI: 10.5530/ijper.20254872
